Network Operations Center Engineer
4 weeks ago
Lincoln IT is seeking a skilled Network Operations Center (NOC) Engineer to join our team of experts. As a NOC Engineer, you will play a crucial role in ensuring the stability, security, and performance of our clients' networks.
Key Responsibilities:
- Monitor network infrastructure using various network management tools to ensure uptime and performance.
- Detect and troubleshoot network incidents, identifying root causes and implementing timely resolutions.
- Escalate complex technical issues to senior team members or appropriate departments for resolution.
- Coordinate with internal and external stakeholders to ensure effective incident response and communication.
- Maintain accurate documentation of network incidents, configurations, and resolutions.
- Participate in on-call rotation to provide 24/7 support for network-related emergencies.
- Contribute to the continuous improvement of network monitoring processes and tools.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Proven experience as a NOC Engineer or similar role in a fast-paced environment.
- Strong knowledge of network protocols, topologies, and architectures.
- Familiarity with network monitoring tools and technologies.
- Excellent problem-solving skills and the ability to analyze and troubleshoot complex network issues.
- Effective communication skills, both written and verbal.
- Ability to work independently and collaboratively within a team.
- Industry certifications such as CCNA, CCNP, or equivalent are a plus.
- Experience with scripting languages (Python, Bash) is an advantage.
What We Offer:
- Competitive salary and benefits package.
- Professional development opportunities and certification support.
- Collaborative and inclusive work environment.
- Opportunities to work on cutting-edge technologies.
- Chance to grow your career with a forward-thinking company.
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