Assistant General Manager

5 days ago


Charlotte, North Carolina, United States The Indigo Road Hospitality Group Full time
About The Indigo Road Hospitality Group

Welcome to The Indigo Road Hospitality Group, where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. Founded in 2009 by Steve Palmer, we are passionate about redefining the hospitality industry through exceptional care for our cherished guests.

Assistant General Manager Role

We are seeking a passionate and experienced Assistant General Manager to join our vibrant team and play a pivotal role in creating unforgettable guest experiences. Our mission is to not only provide exceptional service but also foster a positive and enriching environment for both team members and guests.

About the Role:
  • Support the Restaurant General Manager in all aspects of daily operations, including finances, personnel, and guest relations.
  • Foster a positive and supportive work environment that motivates team members and drives success.
  • Champion staff development through mentorship, training opportunities, and career growth initiatives.
  • Actively participate in community engagement efforts, collaborating with local vendors, businesses, and farms to source sustainable and high-quality ingredients.
  • Oversee day-to-day operations and tackle challenges proactively, ensuring smooth and efficient restaurant operations.
  • Maintain clear and effective communication with team members and the broader community.
  • Uphold the highest standards for food quality, service excellence, and brand reputation.
Requirements:
  • 5+ years of experience in a restaurant management role, preferably in an upscale environment.
  • Proven track record of success in leading and motivating teams to achieve operational and financial goals.
  • Strong understanding of food and beverage operations, including inventory management, cost control, and menu development.
  • Exceptional interpersonal and communication skills, with the ability to build rapport with team members, guests, and community partners.
  • Passion for hospitality and a commitment to creating memorable guest experiences.
  • Ability to work effectively in a fast-paced and dynamic environment.
What We Offer:
  • Competitive compensation and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to a 401K plan with a 50% match on your first 6% investment.
  • Employee discounts at our 15 restaurant concepts and growing boutique hotels division.


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