Assistant General Manager

6 days ago


Charlotte, North Carolina, United States Compass Group USA Full time
Assistant General Manager Job Description

We are seeking a highly skilled and experienced Assistant General Manager to join our team at the Delta Sky Club in CLT. As a key member of our leadership team, you will be responsible for maintaining a dynamic account in partnership with the General Manager, following the approved budget while meeting client expectations.

Key Responsibilities:

  • Conduct safety, sanitation, and maintenance programs to ensure a clean and safe environment for employees and guests.
  • Maintain excellent relationships with employees, guests, clients, and other departments.
  • Promote the professional growth and development of the entire team.
  • Foster strong interdepartmental relations and create a "wow" worthy environment, focused on providing exceptional guest service to Delta travelers.

Requirements:

  • Bachelor's degree or equivalent professional experience.
  • Five to seven years of upscale food service experience.
  • Excellent leadership and organizational skills, flexible and adaptable to constant changes.
  • Supervisory, scheduling, training, and coaching skills.
  • Effective problem-solving and conflict-management skills.
  • Ability to multi-task and stay on task with constant interruptions.

Preferred Qualifications:

  • Knowledge of HACCP controls and proper storage and use of food.
  • Menu planning in consultation with chefs.
  • Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports.
  • Strong catering experience.
  • ServSafe or Department of Health certification a plus.

Benefits:

  • Medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.


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