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Fitness Experience Coordinator

3 weeks ago

Mankato, Minnesota, United States Planet Fitness Full time
Job Summary:

The Fitness Experience Coordinator is a vital role at Planet Fitness, where you will be responsible for delivering an exceptional member experience. This includes providing outstanding customer service, ensuring seamless check-in processes, and facilitating member interactions.

Responsibilities:
  1. Greet members, prospective members, and guests, and provide exceptional customer service.
  2. Manage front desk activities, including phone calls, check-ins, and new member sign-ups.
  3. Facilitate updates to member accounts, respond to inquiries, and resolve issues in a timely manner.
Key Qualifications:
  • Customer service background or related experience.
  • Basic computer skills and proficiency with software applications.
  • Able to work in a fast-paced environment and multitask effectively.
Compensation Package:

Our estimated salary range for this position is $45,000 - $55,000 per year, depending on your level of experience and location.

About Us:

Planet Fitness is a dynamic and growing company dedicated to helping people achieve their fitness goals. With over 2,000 locations across the United States, Canada, and internationally, we offer a unique and supportive environment that empowers members to succeed.