Client Solutions Specialist

2 weeks ago


Summerville, South Carolina, United States Origin Point Brands Full time
Job Overview

Salary: Competitive

Origin Point Brands (OPB), established in 1999, is a prominent manufacturer and distributor of steel, aluminum, and various finished products for the North American market. OPB excels in the lawn & garden and metal fencing sectors, offering trusted brands such as No Dig, Garden Zone, IronCraft, Pet Sentinel, Garden Craft, Yardlink, ScreenGuard, and Proworx.

Our headquarters is located in a spacious facility, complemented by an additional distribution center.

Why Work with Us?
We are an essential business that prioritizes our employees. We offer a competitive salary along with an EXCELLENT benefits package for full-time employees, which includes:

  • Medical, dental, and vision insurance
  • Health Savings Account (HSA) with employer contributions
  • Life insurance
  • Paid holidays and time off
  • 401(k) plan with employer matching

If you need assistance or accommodation during the application process, please reach out to us.

Our Commitment:
We are a Veteran Friendly Employer and uphold Equal Opportunity Employment, fostering a diverse and inclusive workplace.

Role and Responsibilities:
The Customer Solutions Representative serves as a vital link between Origin Point Brands, our clients, end users, sales teams, operational departments, and vendors. Key responsibilities include:

  • Providing timely, knowledgeable, and professional responses to all customer inquiries, both written and verbal.
  • Managing client interactions, including quotes, purchase orders, sales invoicing, and resolving product and service issues, with a focus on ensuring customer satisfaction.
  • Performing additional duties as assigned.

Qualifications:
To be successful in this role, candidates should possess:

  • A minimum of two years of relevant customer service experience.
  • Proficiency in MS Office applications, including Excel, Word, PowerPoint, and Outlook.
  • Strong organizational and communication skills.
  • Self-motivation and the ability to work effectively within a team.
  • The capability to multitask and prioritize responsibilities in a fast-paced environment while maintaining attention to detail.


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