Table Games Dealer

6 hours ago


Santa Ynez, California, United States Chumash Enterprises Full time
Job Summary:

As a Table Games Dealer at Chumash Enterprises, you will be responsible for providing exceptional service to all players and Team Members. You will shuffle and deal hands of cards to the players as appropriate for the assigned game, while maintaining a welcoming entertainment experience.

Key Responsibilities:

• Provide exceptional guest service, using proper greetings and salutations, smiling, making eye contact, and projecting a friendly and approachable demeanor.
• Create a welcoming entertainment experience by inviting guests to play, teaching guests about specific games, conversing with guests, and providing information about Resort amenities and services.
• Maintain professionalism on the gaming floor at all times, remaining focused on attracting table game activity during dead spreads.
• Work closely with Team Members, in Table Games and other departments, fostering teamwork to improve guest service.
• Watch betting and verify the ante or bet placed or increased, reviewing and comparing active hands of cards to determine the winning hand or hands.
• Collect spent cards, shuffle and re-shuffle or re-deal as needed, conversing with guests and assisting the card game cashiers to settle up bets.
• Check cards and card players for any illegal activity or violations of casino gaming rules and procedures, notifying supervisors or security of suspicious activity.
• Assist in seating of card players and in summoning cashiers for guests assistance, assisting card players to understand the rules of card playing games and betting rules involved in the game.
• Work closely with card room cashiers, Brushes, security, surveillance, and other gaming Team Members, conversing cordially with guests without being distracted.
• Be proficient and capable of dealing and shuffling cards with dexterity, including use of a box or shoe, sizing and counting gaming tokens or chips accurately and quickly.
• Maintain the table bank, reading and counting cards and hands of cards while conversing with guests and placing, stacking or removing bets without being distracted.
• Detect and correct any mistake either in betting or card play by any player, guest, or Cashier, assisting guests in summoning a Brush or Beverage Server to serve the guest as promptly as possible.
• Tally and account for a bank and all playing cards at the beginning and end of the shift or when called upon by a supervisor, depositing tips or gratuities into the toke (tip) box according to procedures.

Requirements:

• High School Diploma or GED Certificate.
• Advanced knowledge of table games.
• Knowledge of applicable regulations, rules, and procedures.
• Excellent interpersonal skills with demonstrated patience and tact.
• Exceptional detail and follow-up skills.
• Ability to work a flexible schedule, including nights, weekends and/or holidays, and to work overtime as business necessitates.
• Ability to read and write legibly.
• Ability to apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.

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