Lead IT Support Engineer

2 weeks ago


New York, New York, United States Mondrian Alpha Full time

Mondrian Alpha is in search of a Senior IT Support Engineer to enhance our dynamic team in a rapidly growing office. This position is crucial as our New York location is receiving significant investment and attention, leading to an expansion of various teams.

The ideal candidate will serve as the primary resource for all technical support inquiries within the New York office while also providing assistance to our global offices.

Although this role is primarily focused on support, the successful applicant will be expected to engage in international projects and demonstrate a strong background in engineering effective solutions for intricate challenges. Proficiency in Powershell scripting and automation is essential.

Key technical competencies we are looking for include:

  • Expertise in Intune, Autopilot, Exchange Online, and SharePoint administration
  • Strong skills in Powershell
  • Experience in supporting market data applications, including Bloomberg
  • Solid understanding of TCP/IP and network troubleshooting
  • Hands-on experience with hardware repair and maintenance


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