Customer Service Representative
1 week ago
We are a 24/7 HVAC, Plumbing, and Electrical company serving residential and commercial customers throughout Connecticut.
Our objectives are to guarantee our work is of the highest quality, provide 100% customer satisfaction, and hire, develop and retain employees who are committed to our growth and customer satisfaction.
We value and acknowledge the hard work and time put in by our team, which is why we offer a competitive salary and full-time benefits that include paid medical/dental/vision/life insurance, matching 401K, PTO (12) accrued from day one, 7 Paid Holidays
Job Responsibilities- Assist in taking all incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential, making sure that taking care of the clients takes higher priority than any other task and that the clients are enthusiastic about how they are treated.
- Answer the phone promptly and professionally and always keep in constant communication with our clients regarding their appointments, arrival times, etc.
- Make outbound calls to customers that are interested in our services.
We have a quick and easy application process. If you feel that you meet the qualifications and have the desire to work with the best in the business, please fill out our application so that we can review your information and include your most recent resume. We look forward to meeting you.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Total Mechanical Systems, LLC requires all positions to successfully pass a post-offer background check.
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