Fitness Center Representative

4 days ago


Visalia, California, United States Planet Fitness Full time
Job Overview

Planet Fitness is seeking a highly motivated and customer-focused Overnight Member Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional service to our members, ensuring a positive experience, and maintaining the overall cleanliness and organization of the club.

Key Responsibilities
  • Member Service: Greet members, prospective members, and guests, providing a superior level of customer service, and responding to their inquiries and concerns in a timely and professional manner.
  • Front Desk Operations: Handle all front desk-related activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Club Maintenance: Assist in maintaining the neatness and cleanliness of the club, and ensure that all areas are well-organized and tidy.
  • Shift Closing: Close the shift for the business day, and create a bank deposit for the next day.
Requirements
  • Customer Service Background: A customer service background is preferred, with a passion for fitness and health.
  • Basic Computer Proficiency: Basic computer proficiency is required, with the ability to navigate our club management system.
  • Physical Demands: The ability to stand and walk for long periods, as well as occasional lifting of up to 50 pounds, is required.
What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on providing exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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