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Scheduling Specialist

2 months ago


Columbia, South Carolina, United States University of Missouri Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Scheduling Coordinator to join our team at the University of Missouri. As a key member of our scheduling team, you will be responsible for coordinating patient appointments and ensuring seamless communication with our healthcare providers.

Key Responsibilities
  • Coordinate patient appointments across multiple service lines, ensuring timely and efficient scheduling.
  • Provide patients with accurate information on providers, locations, and special instructions.
  • Interview callers to gather detailed information and resolve any scheduling conflicts.
  • Maintain strong working relationships with healthcare teams, promoting teamwork and communication center success.
  • Monitor patient access metrics and standards, identifying areas for improvement and implementing solutions.
  • Request, prepare, and ensure the completeness of patient medical records and physician orders.
Requirements
  • High school diploma or equivalent combination of education and experience.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic knowledge of PC word processing, spreadsheets, and applications such as IDX/GE and Cerner.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
About Us

The University of Missouri is a leading academic health system in mid-Missouri, committed to saving and improving lives through exceptional patient care, innovative research, and community engagement.