Service Representative

4 days ago


Dallas, Texas, United States Toyota of Richardson Full time
Job Summary

We are seeking a highly motivated Service Cashier to join our team at Toyota of Richardson. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service.

The estimated salary for this role is between $30,000 - $40,000 per year, depending on experience.

Responsibilities
  • Compute or recompute the customer's final bill using the dealership computer system.
  • Receive and issue receipts for cash, checks, and credit card payments.
  • Record amount received in the computer and secure monies in the register/drawer.
  • Make change and issue receipts to customers.
  • Review and record totals as shown on the receipt tape and verify against cash on hand.
  • Refer customers with additional questions or complaints to the service advisor or other appropriate person.
  • Coordinate vehicle pick up with the service porters.
  • Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
  • Ensure all service records are filed timely and accurately.
  • Greet customers in a timely, friendly, and professional manner.
  • Keep work areas and customer waiting areas clean.


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