Experienced HVAC/Plumbing Customer Service Representative

1 week ago


Humble, Texas, United States Air Tech of Houston Full time
Customer Service Representative Job Description

We are seeking a skilled Customer Service Representative to join our team at Air Tech of Humble. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Manage incoming calls from customers in a professional and courteous manner
  • Schedule and manage customer estimates to ensure timely and efficient service
  • Identify and assess customer needs to achieve full satisfaction of work provided
  • Manage customer and technician schedules to ensure seamless service delivery
  • Renew and manage maintenance agreements to ensure customer loyalty
  • Build relationships with customers and provide exceptional service and support
  • Maintain accurate and detailed records of customer needs, requests, and tasks performed
  • Appropriately handle and de-escalate customer complaints and concerns
Requirements:
  • 3-5 years of HVAC or Plumbing call center or customer support experience
  • Experience with MS Office products preferred
  • Experience with Service Titan preferred
What We Offer:
  • Competitive hourly rate: $25.00-$28.00/hour
  • Matching 401(k) plan
  • Health, dental, and vision insurance
  • Life and disability insurance
  • Paid time off and holidays
  • Ongoing training and development opportunities

We are an Equal Employment Opportunity Employer and welcome applicants from diverse backgrounds. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Humble, Texas, United States Air Tech of Houston Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Air Tech of Humble. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers, ensuring their satisfaction and loyalty to our company.Key...


  • Humble, Texas, United States Air Tech of Houston Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Air Tech of Humble. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesManage incoming calls from customers in a...


  • Humble, Texas, United States Air Tech of Houston Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Air Tech of Humble. As a key member of our customer support team, you will be responsible for providing top-notch service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...


  • Humble, Texas, United States Air Tech of Houston Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and experienced Customer Service Representative to join our team at Air Tech of Humble. As a key member of our Customer Support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage incoming calls from...


  • Humble, Texas, United States Air Tech of Houston Full time

    Customer Service Representative Job DescriptionJob Summary: We are seeking a skilled Customer Service Representative to join our team at Air Tech of Humble. As a Customer Service Representative, you will be responsible for managing incoming calls from customers, scheduling and managing customer estimates, and identifying and assessing customers' needs to...


  • Humble, Texas, United States P3 Full time

    Commercial Plumbing Sales RepresentativeP3 is seeking a highly skilled Commercial Plumbing Sales Representative to join our team. As a key member of our sales team, you will be responsible for generating sales of plumbing products and services to commercial clients.Key Responsibilities:Sales and Business Development:Identify and target potential commercial...

  • Plumbing Specialist

    1 month ago


    Humble, Texas, United States Humble ISD Full time

    Job SummaryWe are seeking a skilled plumber to join our team at Humble ISD. As a Journeyman Plumber, you will be responsible for maintaining, repairing, and installing plumbing systems in our schools and facilities.Key ResponsibilitiesMaintain and repair plumbing systems, including domestic hot and cold water, HVAC, sanitary sewer, storm drains, and lawn...

  • Plumbing Specialist

    3 weeks ago


    Humble, Texas, United States Humble ISD Full time

    Job Title: Plumbing SpecialistHumble Independent School District is seeking a skilled Plumbing Specialist to join our team. As a key member of our maintenance department, you will be responsible for maintaining, repairing, and installing plumbing systems throughout our facilities.Key Responsibilities:Maintain and repair plumbing systems, including domestic...


  • Humble, Texas, United States P3 Services Full time

    Job OpportunityWe are seeking a skilled Plumbing Service Technician to join our team at P3 Services in Hockley, TX.Key Responsibilities:Install, repair, and maintain plumbing systems for residential and commercial clients.Diagnose and troubleshoot plumbing issues using advanced techniques and tools.Collaborate with colleagues to ensure excellent customer...


  • Humble, Texas, United States Magneto & Diesel Injector Service Inc Full time

    Job SummaryMagneto & Diesel Injector Service Inc is seeking a highly skilled Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication methods.Key ResponsibilitiesProvide introductory information to prospective and...


  • Humble, Texas, United States Magneto & Diesel Injector Service Inc Full time

    Job SummaryMagneto & Diesel Injector Service Inc is seeking a highly skilled Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication methods.Key ResponsibilitiesProvide introductory information to prospective and...


  • Humble, Texas, United States P3 Services Full time

    Job OpportunityWe are seeking a skilled Plumbing Apprentice to join our team at P3 Services in Houston, TX.Job Summary:The successful candidate will assist experienced plumbers in installing, repairing, and maintaining plumbing systems for residential and commercial clients.Responsibilities:Assist in the installation, repair, and maintenance of plumbing...


  • Humble, Texas, United States Lonnie B Robinson Full time

    Job OverviewAt Lonnie B Robinson, we are seeking a highly skilled Commercial HVAC/Refrigeration Service Technician to join our team. As a key member of our maintenance team, you will be responsible for servicing, repairing, and troubleshooting commercial HVAC/Refrigeration equipment.Key ResponsibilitiesServicing and maintaining DX unitsSetting up and...


  • Humble, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Greeting customers and ensuring a positive and engaging experienceTaking customer orders using our Point of Sale SystemMaintaining a clean and organized store...


  • Humble, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for:Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer orders using our technology and Point of Sales System.Create a...


  • Humble, Texas, United States P3 Services Full time

    Job OverviewWe are seeking a skilled Plumbing Apprentice to join our team at P3 Services in Humble, TX.Key ResponsibilitiesAssist experienced plumbers in installing, repairing, and maintaining plumbing systemsLearn and apply plumbing codes, regulations, and safety protocolsOperate plumbing tools and equipment, including pipe wrenches and pipe cuttersWork in...


  • Humble, Texas, United States Talent Hire Recruitment Full time

    Job OverviewWe are a rapidly growing company seeking dedicated and driven individuals to join our team as life insurance benefits advisors. As a remote sales professional, you will provide outstanding customer service and support to our client base, working from the comfort of your own home.This full-time position offers flexible work hours and ample...


  • Humble, Texas, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino's Pizza LLCWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a positive and engaging experience for our...


  • Humble, Texas, United States Waste Connections Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Waste Connections. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and promoting our services.Key...


  • Humble, Texas, United States Dynamic Systems, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced HVAC Systems Specialist to join our team at Dynamic Systems, Inc. As an HVAC Systems Specialist, you will be responsible for diagnosing and repairing complex HVAC systems, coordinating work processes on large projects, and providing technical support to service technicians.Key...