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Bilingual Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our wholesale and retail customers.
Key Responsibilities- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
- Sales and Service: Assist customers in selecting the right products and services, process sales transactions, and maintain accurate records.
- Product Knowledge: Stay up-to-date on product features, benefits, and applications to provide expert advice to customers.
- Store Maintenance: Maintain a clean and organized store environment, including stocking shelves, setting up displays, and cleaning equipment.
- Inventory Management: Assist with inventory control procedures, including receiving and stocking merchandise.
- Team Collaboration: Work closely with colleagues to achieve sales goals, share knowledge, and provide support.
- Language Skills: Fluent in English and Spanish.
- Age Requirement: Must be at least 18 years old.
- Work Authorization: Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status.
- Physical Demands: Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally.
- Availability: Willingness to work all scheduled hours, including evenings and weekends.
- Driver's License: Valid, unrestricted driver's license.
- Education: High school diploma or equivalent.
- Experience: Previous experience in customer service, sales, or a related field.
- Product Knowledge: Experience selling paint and paint-related products, as well as operating tinting and mixing equipment.
