Service Delivery Director

4 weeks ago


McLean, Virginia, United States MAXIMUS Full time

Job Title: Service Delivery Director

Job Summary:

MAXIMUS is seeking a highly experienced Service Delivery Director to lead our direct delivery operations in the UK. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer service.

Key Responsibilities:

  • Lead high-performing direct delivery operations to achieve business objectives
  • Develop and implement strategies to improve operational efficiency and reduce costs
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Manage and develop a team of operations professionals to achieve business goals
  • Ensure compliance with all relevant laws, regulations, and company policies

Requirements:

  • 5+ years of senior direct operational experience in a large or multi-contract service environment
  • Proven track record of successful operations management and leadership
  • Excellent communication and interpersonal skills
  • Ability to travel extensively across the UK and internationally

About MAXIMUS:

MAXIMUS is a global organisation that specialises in providing health and employment services to millions of people every year. We are committed to delivering exceptional service and making a positive impact on people's lives.



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