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**Restaurant Operations Manager**

2 months ago

Tallahassee, United States Surcheros Fresh Mex Full time

About Surcheros Fresh Mex

We believe exceptional people drive exceptional results. The Restaurant Operations Manager role for Surcheros Fresh Mex is an incredible opportunity to anchor or boost your career. We are seeking motivated Restaurant Operations Managers with excellent interpersonal and business management skills. Most importantly, is the ability to build and lead a high-performance team that works well together to increase profits and provide superior service.

Key Responsibilities

  • Ensure that your team members provide the best customer service
  • Set high standards for guests and consistently hold everyone to those high standards
  • Make guests feel welcome and important
  • Provide knowledge, guidance, and training to assistant managers and team members to exceed guest expectations with fast, accurate, friendly service in clean surroundings
  • Addressing and resolving guest complaints quickly and with a Smile
  • Maximize profits by optimizing Profits & Loss and other financials
  • Managing inventory, labor costs, food costs, and overall controls of financials
  • Overall accountability of the restaurant

Requirements

  • 2 years of management experience
  • A solid track record in achieving financial results
  • Guest oriented
  • Excellent problem-solving and conflict-resolution skills
  • Friendly, respectful attitude
  • Able to work on their feet up throughout the entire shift
  • Able to lift up to 50 lbs

Benefits

  • Competitive salary
  • Quarterly opportunities for bonuses
  • Career development & advancement opportunities