Inside Sales Team Member
3 weeks ago
Job Overview
As a Sales and Technical Support Representative, you will be responsible for preparing proposals/quotes, interacting with customers, evaluating RFQ's, managing workload, and participating in customer meetings. You will also work closely with the sales team to ensure customer satisfaction and exceed expectations.
Key Responsibilities:
- Prepare proposals/quotes including product sizing, selection, and pricing.
- Interact with customers on a day-to-day basis providing technical, commercial, and general sales support.
- Evaluate RFQ's for testing, documentation, and technical content.
- Manage workload and engage available internal and external resources as required.
- Participate in customer meetings as required.
Requirements:
- BS/BA degree preferred or combination of applicable education and experience.
- Advanced technical knowledge/understanding of product offerings, business, and industries served.
- Detailed understanding of internal and principal organization, operation, and processes.
- 3-5 years as an inside sales representative or equivalent in a technical sales environment.
- Strong written and verbal communication skills.
- High level of PC proficiency including MS Office, principal supplied software, internal business system, and internet.
- Demonstrated ability to communicate and coordinate with a cross-section of other employees, principals, and customers.
- Strong customer service skills including ability to develop rapport and trust with customers and other employees.
- Excellent problem-solving skills.
- Strong interpersonal skills and ability to work as part of a team.
- Strong time management skills including ability to multi-task.
- Demonstrated attention to detail.
- High ethical standards in dealing with customers and principals.
- Good self-management skills to include dependability, initiative, innovation, professionalism, and organization skills.
Benefits:
- Competitive salary range: $65,000 - $85,000 per year.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Benefits package including health insurance, retirement plan, and paid time off.
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