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Operations Manager

2 months ago

Gaithersburg, Maryland, United States Paul Davis Company Owned Store Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Paul Davis Company Owned Store. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and leading a high-performing team.

Key Responsibilities
  • Business Development: Develop and execute strategies to increase revenue and market share, identify new business opportunities, and build strong relationships with clients and partners.
  • Team Leadership: Coach, mentor, and develop a team of experienced professionals to achieve exceptional results, foster a culture of excellence, and promote employee engagement and retention.
  • Operational Excellence: Analyze and improve business processes, identify areas for cost savings, and implement process improvements to drive efficiency and productivity.
  • Financial Management: Develop and manage budgets, forecasts, and financial reports to ensure accurate financial planning and decision-making.
  • Customer Service: Ensure exceptional customer service, respond to customer complaints, and resolve issues in a timely and professional manner.
Requirements
  • Education: Bachelor's degree in Business Administration, Construction Management, or related field.
  • Experience: Minimum 3 years of experience in a management role, preferably in the restoration industry.
  • Skills: Strong leadership and communication skills, ability to analyze complex data, and experience with financial management and budgeting.
Preferred Qualifications
  • Industry Experience: 5-10 years of experience in the restoration industry, preferably in a leadership role.
  • Leadership Development: Experience with leadership development training and certifications.
  • Technical Skills: Proficiency in Microsoft Office applications, experience with RMS, Xactimate, and Symbility software.
Work Environment

This position requires occasional travel to job sites, trainings, and company events. The employee will work indoors and outdoors, and must be able to safely operate a company vehicle.

Equal Employment Opportunity

Paul Davis Restoration is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.