Sales Associate

2 months ago

Westport, Connecticut, United States Urban Outfitters Full time
About the Role

As a Sales Associate at Urban Outfitters, you will play a key role in driving sales and providing an exceptional customer experience. You will be responsible for creating a genuine and personalized experience for each customer, while also maintaining the visual and operational standards of the store.

Key Responsibilities
  • Brand Experience:
    • Act as a brand representative, reflecting the company values and creating a positive brand image.
    • Initiate conversations, share advice, and product knowledge to interact with customers in a personalized way.
    • Utilize technology to stay informed about company priorities and promotions, and deliver a seamless, omnichannel shopping experience.
  • Teamwork + Communication:
    • Contribute to a positive and respectful store environment, supporting colleagues and leadership.
    • Collaborate with peers and leadership, sharing ideas and jumping in to support the needs of the team.
    • Exhibit a willingness to learn and adapt, being flexible to change and open to new ways of doing things.
  • Visual + Business Operations:
    • Maintain Urban Outfitters visual and operational standards, focusing on the customer experience.
    • Support the shipment process, gaining awareness of products and contributing to omni-order fulfillment processes.
    • Adhere to store safety standards, inventory accuracy, and product loss reduction, upholding all company policies and procedures to support store profitability.
Requirements
  • Possess a passion for the UO brand.
  • Have experience in customer service.
  • Be a team player with excellent communication skills.
  • Be able to work flexible hours, including nights, weekends, and holidays.
Perks and Benefits

URBN offers comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, visit [insert link].

Pay Range

USD $15.69/Hr.

Urban Outfitters Wage Transparency

To view information related to various state-specific wage transparency laws, click here. Please note that if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.

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