Banking Professional
6 days ago
Job Description: We are seeking a skilled Banking Professional to join our team at Financial Plus Credit Union. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our banking operations.
About the Role: In this role, you will work closely with members to understand their financial needs and provide personalized solutions. You will be responsible for processing transactions, answering questions, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Process Transactions: Handle cash deposits, withdrawals, loan payments, and other financial transactions with accuracy and efficiency.
- Provide Customer Service: Respond to member inquiries, resolve issues, and provide excellent service to ensure member satisfaction.
- Identify Opportunities: Identify opportunities to cross-sell our products and services to members and provide personalized recommendations.
- Maintain Accurate Records: Maintain accurate records of transactions, including balancing cash drawers and reconciling discrepancies.
Requirements:
- Excellent Communication Skills: Effective verbal and written communication skills to interact with members and colleagues.
- Strong Attention to Detail: Strong attention to detail to accurately process transactions and maintain accurate records.
- Technical Skills: Proficient in computer software and systems, including Microsoft Office and financial management software.
- Teamwork: Ability to work collaboratively as part of a team to achieve common goals.
Salary: $42,000 - $52,000 per year, depending on experience.
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