Customer Service Representative
3 weeks ago
Job Type: Part-time
Description:
As a Banking Operations Specialist at Financial Plus Credit Union, you will provide exceptional service to our members by handling various financial transactions, including deposits, withdrawals, and loan payments. You will be the face of our organization, working closely with members to understand their financial needs and provide solutions.
Responsibilities:
- Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, money orders, disbursements, and check cashing
- Explain and promote the products and services offered by Financial Plus Credit Union
- Balance cash drawers, coin, currency, and checks to source documents and the Episys totals at the end of each shift
- Cash checks and disburse funds after verifying signatures and sufficiency of funds to support withdrawals
Requirements:
- Strong attention to detail and accuracy, with multi-tasking capabilities
- Ability to adhere to internal policies as well as external policies and regulations set forth by the NCUA
- Proficient in computer skills, including Microsoft products
- Excellent oral communication skills
Work Environment:
- The noise level in the work environment is professional and typically moderate
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