HVAC Service Dispatcher
3 days ago
Company Overview: Climate Control Services (CCS) is a leading provider of heating, ventilation, and air conditioning services. Our team is dedicated to delivering exceptional customer experiences while maintaining the highest standards of professionalism.
Job Summary: We are seeking a highly motivated and detail-oriented HVAC Service Dispatcher to join our team in Boynton Beach, FL. As a Dispatcher, you will play a critical role in ensuring maximum scheduling efficiency without compromising client satisfaction.
Primary Responsibilities:
- Dispatch all service calls to ensure efficient scheduling and optimal resource utilization.
- Manage the dispatch board to keep field personnel on the move and generate revenue.
- Notify clients ahead of time if the technician is not going to arrive at their home within the scheduled time window and reschedule the time at the client's convenience.
- Communicate with the Purchasing and Warehouse Coordinator to arrange the efficient delivery of parts to technicians.
- Strictly adhere to the Dispatching for Results Priority Service Schedule.
Ideal Candidate:
- Highly detail-oriented
- Able to think quickly and recognize opportunities
- Willing to take ownership of results
- Excellent communication skills
- Strong organizational abilities
- Ability to work in a fast-paced environment
Estimated Salary: $55,000 - $65,000 per year, based on location and experience.
Benefits: Comprehensive benefits package, including health insurance, 401(k), and paid time off.
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