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Late Night Customer Service Agent
2 months ago
Excel Fitness is a thriving franchise organization with a network of over 130 fitness centers across 6 states. We are committed to delivering an exceptional experience for our members while providing rewarding career opportunities for our dedicated team.
Position: Front Desk Team Member
Role Overview:
- Manage member check-ins efficiently.
- Guide potential members through facility tours and assist with the enrollment process.
- Process updates to member accounts accurately.
- Address member inquiries and concerns with professionalism.
- Perform thorough cleaning tasks throughout the facility.
- Complete end-of-shift duties and prepare financial deposits.
- Outstanding customer service abilities.
- Positive demeanor and professional conduct.
- Prior experience in customer service is advantageous.
- Dependable and punctual.
- High School diploma or GED is mandatory.
- Must be at least 18 years of age.
- Ability to stand and walk for extended periods during shifts.
- Capability to lift items weighing up to 50 lbs occasionally.
- Availability for overnight shifts is essential.
- Access to a financial wellness program.
- Complimentary Planet Fitness Black Card Membership.
- Employee Assistance Program offering counseling resources.
- Paid Time Off, Parental Leave, and Health Insurance Benefits.
