Police Records Clerk

3 weeks ago

Fort Lauderdale, Florida, United States City of Hollywood, FL Full time
Job Summary

This is a moderately complex clerical and reception role that involves a variety of tasks, including non-routine administrative matters and heavy public contact work. The successful candidate will be responsible for operating a computer, photocopier, shredder, printer, calculator, facsimile machine, typewriter, microfiche, pager or intercom system, NCIC/FCIC Teletype machine, or cash register.

Key Responsibilities
  • Respond to telephone or radio inquiries; greet the general public, contractors, and vendors; provide information and direct callers; act as a receptionist.
  • Maintain filing systems of correspondence, forms, cards, receipts, permits, plans, reports, and records; maintain log books, ledgers or other audit and tracking records.
  • Open, sort, and distribute correspondence; inventory, and requisition supplies and equipment; issue and process permits.
  • Act as a liaison between superiors, other City employees, and the general public.
  • Generate statistics; request additional information as needed; research, collect, and compile data; verify reports for accuracy; collate reports.
  • Respond to or direct inquiries to appropriate personnel or department.
  • Type and proofread correspondence, reports, forms, permits, bids, applications, invoices, press releases, records, memoranda, and letters from notes, copy or rough draft; record minutes of meetings.
  • Process employee payroll records; update accounts payable records and vendor's lists; maintain appointment calendar; schedule meetings and activities.
  • Represent the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
Requirements
  • High school diploma or GED equivalent; supplemented by one (1) year of responsible experience including use of computers and standard software applications such as MS Word.
  • Demonstrated ability to type thirty (30) corrected words per minute.
Preferred Qualifications
  • An Associate's degree; supplemented by three (3) years of responsible experience including use of computers and standard software applications such as MS Word.
  • Demonstrated ability to type forty (40) corrected words per minute.
Knowledge, Skills, and Abilities
  • Knowledge of business English and arithmetic.
  • Knowledge of departmental and municipal rules, regulations, policies, and procedures.
  • Knowledge of modern office terminology, methods, practices, and procedures.
  • Ability to understand and follow complex oral and written instructions.
  • Ability to establish and maintain effective working relationships with fellow employees, superiors, and the general public.
  • Ability to make accurate arithmetic calculations.
  • Ability to interpret and apply established policies and procedures.
  • Ability to communicate information tactfully and impartially.
  • Ability to maintain complex records and prepare reports.
  • Ability to develop, install, and communicate clerical procedures from general instructions.
  • Ability to establish and maintain effective and professional relationships with work colleagues, supervisors, managers, and the public.
  • Skill in the operation of modern office equipment.

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