Printer Technician

4 weeks ago


Nashville, Tennessee, United States Novatech, Inc. Full time
Novatech Field Service Technician

We are seeking a skilled Field Service Technician to join our team in the greater Nashville area. As a Field Service Technician, you will be responsible for providing technical diagnostics and repair services to our clients, performing preventative maintenance and repair services on office equipment, and maintaining a rapport with clients by examining complaints and suggesting viable solutions.

Your Key Responsibilities:

  • Provide technical diagnostics and repair services to existing client accounts
  • Perform preventative maintenance and repair services on office equipment
  • Maintain a rapport with clients by examining complaints and suggesting viable solutions
  • Document service and installation actions by entering data and completing reports
  • Work together in a teamwork environment with dispatchers, service managers, and other customer service staff
  • Update job knowledge by participating in educational opportunities and reading professional publications

What We Are Looking For:

  • Minimum 2 years hands-on experience servicing copiers
  • Experience working on Canon, Konica Minolta, HP, and/or Xerox office products
  • CompTIA A+ or Network + certifications a plus but not required
  • A mechanical or electrical aptitude
  • Factory training or applicable certifications are preferred
  • A valid driver's license

What We Offer:

  • Market competitive salary based upon experience
  • Mileage reimbursement program
  • Comprehensive benefit package including medical, prescription, dental, vision, life insurance, and other supplemental coverage
  • 401(k) plan with matching company contribution
  • Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays, and Parental Leave
  • $300 per year to contribute to achieving your personal wellness and fitness goals
  • Employee Recognition Programs

Novatech, Inc. provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status, or any other characteristic protected under applicable law.


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