Ocean Export Logistics Specialist

6 days ago


Bensenville, Illinois, United States RemX Full time

Job Summary:

We are seeking a highly skilled Ocean Export Coordinator to join our team at RemX. As an Ocean Export Coordinator, you will be responsible for ensuring the timely and accurate movement of freight and information while delivering excellent customer service in the Ocean Export Department.

Key Responsibilities:

  • Data Entry: Perform accurate and timely data entry into our operational system.
  • Shipment Tracking: Track and trace Ocean Export shipments, providing regular reports to management.
  • Compliance: Ensure compliance with internal, external, and government regulations.
  • Operational Efficiency: Optimize operational efficiency and productivity through best practices.
  • Customer Management: Maintain and update customer standard operating procedures (DLSOPs).
  • Communication: Manage overseas communications with timely responses to internal and external inquiries.
  • Issue Escalation: Escalate issues to management when necessary.

Freight Process:

  • Document Preparation: Receive and prepare shipment documents.
  • Route Planning: Route, process, and monitor shipments.
  • Carrier Management: Secure bookings with ocean carriers or gateways.
  • Trucking Coordination: Coordinate truckers/dray providers to meet customer requirements.
  • Export Customs Filings: Handle export customs filings.
  • File Processing: Process files according to SOPs.
  • Billing and Notifications: Execute billing and shipment status notifications, including delay/roll notices.

Requirements:

  • Education: Bachelor's degree is required.
  • Industry Knowledge: Knowledge of the global logistics industry.
  • Interpersonal Skills: Strong interpersonal and communication skills.
  • Organizational Abilities: Proactive with excellent organizational abilities.
  • Software Proficiency: Proficient in MS Excel, Word, and Outlook.
  • Language: Fluent in English.

Estimated Salary: $65,000 - $80,000 per year.



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