New School Support Coach

3 days ago


Las Vegas, Nevada, United States Primrose School Franchising Company Full time
Job Title: New School Support Coach

Join our team of dedicated professionals at Primrose School Franchising Company as a New School Support Coach. As a key member of our team, you will play a vital role in ensuring the success of our Franchise Owners and their schools.

Job Summary:

The New School Support Coach will provide onboarding support to Franchise Owners in the process of building or acquiring a Primrose School. This includes providing feedback early and often to the Franchise Owner and Director of New School Support to ensure onboarding objectives are met.

Key Responsibilities:
  • Ensure completion of all onboarding training and provide feedback to enhance the onboarding experience for future Franchise Owners
  • Provide support onsite during the construction and opening phase (train the trainer)
  • Support the Franchise Owner in preparing the physical setup of the school to meet brand standards
  • Act as the go-to person for all Franchise Owner questions and serve as the facilitator for relationships
  • Introduce the Franchise Owner to key internal stakeholders throughout the onboarding journey
  • Engage the Franchise Owner in goal setting and follow up on agreed actions and time frames
  • Actively work to achieve performance measures and targets for schools in an assigned territory by leveraging the Primrose Principles of Leadership
  • Give constructive feedback that promotes accountability
  • Adjust style to meet the needs and level of expertise of the Franchise Owner
  • Share strengths and opportunities that could impact a Franchise Owner's performance
  • Partner with Franchise Owners to establish what each party can expect from one another
  • Create a trusting, supporting environment where honest and frank conversations can occur
  • Ask meaningful and relevant questions that stimulate clarity and insight or move the Franchise Owner towards their goals
  • Check for understanding and recommend resources for areas where clarity is needed
Requirements:
  • 5+ years experience in multi-unit management, franchising, early childcare, etc.
  • Firm understanding of State and National Accreditation and State Childcare Licensing rules and regulations preferred
  • Four-year degree in Early Childhood Education, Business, or related field preferred; Experience in a related field will compensate for formal educational training
  • Ability to tackle projects with a high degree of autonomy
  • Ability to solve problems independently
  • Ability to influence without authority
  • Ability to manage time and multiple competing priorities while maintaining service excellence
  • Proven organization skills
  • Proficiency in the following technologies: Microsoft Office Suite, specifically PowerPoint, Word, and Excel
  • Ability to navigate conflict and difficult conversations
What We Offer:

We offer competitive pay and the opportunity for EVERYONE to earn commission and/or bonuses based on company and personal performance. We demonstrate our commitment to children and families with 50% tuition reimbursement for up to three children and/or one grandchild at any Primrose school and a flexible work environment. Full-time team members are eligible for health, dental, and vision insurance.

Flexible work from home options available.


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