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Quality Assurance Manager

2 months ago

Milpitas, California, United States ATR International Full time
Quality Manager Job Description

ATR International is seeking a highly skilled Quality Manager to lead our quality control efforts and ensure compliance with established standards and customer specifications.

Key Responsibilities:

  • Develop and implement quality policies, procedures, and processes to ensure compliance with ISO and regulatory standards.
  • Lead a team of quality engineers, supervisors, and inspectors to meet or exceed quality control requirements.
  • Directly responsible for creating and maintaining a quality management system that meets or exceeds industry standards.
  • Lead external audits and address/close all findings successfully.
  • Manage and maintain a quality control environment, a key go-to figure for all quality-related topics/issues.
  • Responsible for managing and maintaining the Quality Control program in the plant with a zero-defect mindset.
  • Apply quality management tools and approaches to analytically identify, report, and resolve quality issues.
  • Develop and analyze statistical data and process specifications to determine yields and establish quality of in-process and finished products.
  • Identify, drive, and maintain quality control goals and ongoing quality control objectives; coordinate with Operations and Manufacturing departments to maximize product quality and minimize costs.
  • Interface with the Corporate Quality Group for escalations, procedures, reporting, quality tools, etc.
  • Take responsibility to drive periodic quality review meetings and take ownership to improve yields at all stages of quality control and quality assurance on the Production floor.
  • Prepare and present Management Reviews as mandated by the company QMS.
  • Drive CAPA program, help internal/external teams to drive true root cause analysis and corrective actions to eradicate the issues permanently.
  • Responsible for managing the MRB and RMA programs to keep them below the established targets at all times with a zero-waste mindset.
  • Oversee Calibration Programs, ESD Control, NCMR Control, regular Internal Audits, and all other areas and programs relevant to a robust quality control system.
  • Interface customers to represent company for the internal as well as the external quality failures.
  • Manage and maintain the Environmental Health and Safety program. Closely work with corporate managers to fulfill environment, health, and safety requirements.
  • Drive sustainability projects under the guidance from the corporate directives and cover the plant in corporate as well as customer audits.
  • Drive to maintain continuous improvement for the organization that include Kaizen projects, Gemba walks, and 5S disciplines.
  • May be responsible for owning and maintaining Document Control that includes the full management and control of the customer, quality, and production documents.

Qualifications Required:

  • Must have at least seven (7) years' experience as a Quality Manager in a PCBA and Mechanical EMS (Electronic Manufacturing Services) Environment.
  • Bachelor's Degree in a related field or equivalent.
  • Proficient with PC-based software including Microsoft Office Suite, including advanced knowledge of Word, PowerPoint, and Excel.
  • Kaizen and lean Manufacturing techniques, 6 sigma green belt or better.
  • Direct management and bring up of at least one (1) ISO standards implementation (i.e. 9001, 14001, or 13485).
  • Experience with developing and documenting procedures.
  • Use of quality engineering methods in inspection.