IT Support Specialist
5 days ago
Job Overview
About CesnaCesna is a global beauty company renowned for its innovation and cutting-edge technology in product development. With a proven track record of award-winning formulas, we strive to bring authentic innovation to every product we design.
Job Title: IT Support SpecialistEstimated Salary: $60,000 - $80,000 per yearJob DescriptionWe are seeking an IT Support Specialist to join our team. As the primary point of contact for end-users, you will provide technical support via phone, email, or in-person. Your expertise in hardware and software troubleshooting, as well as your ability to resolve issues promptly and effectively, make you an ideal candidate for this role.
Key Responsibilities:
- Provide first-line technical support to end-users
- Diagnose and resolve hardware and software problems
- Install, configure, and update software applications
- Maintain servers, networks, and other IT infrastructure components
To be successful in this role, you should have a Bachelor's degree in Information Technology, Computer Science, or a related field. You should also possess basic understanding of IT concepts, networks, and operating systems. Strong problem-solving and analytical skills, excellent communication and interpersonal skills, and customer-focused approach are essential.
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