IT Support Specialist

4 days ago


Mahwah, New Jersey, United States cesna Full time

Are you passionate about delivering exceptional technical support to end-users? Do you have a knack for troubleshooting and problem-solving?

Company Overview

Cesna, an innovation-focused global beauty company, is seeking a highly skilled IT Support Specialist to join our team. With a proven track record for award-winning formulas and product development, we bring authentic innovation and cutting-edge technology to every product we design.

Salary and Benefits

We offer a competitive salary range of $60K-$70K per year, along with a comprehensive benefits package that includes medical, dental, and vision coverage, as well as a 401(k) matching program.

Job Description

In this role, you will provide first-line technical support to end-users via phone, email, or in-person, assisting them in resolving hardware and software issues promptly and effectively. You will also guide users through step-by-step solutions and document issue resolutions.

  • End-user Support:
  • • Provide first-line technical support to end-users via phone, email, or in-person.
  • • Assist users in resolving hardware and software issues promptly and effectively.
  • • Guide users through step-by-step solutions and document issue resolutions.
  • Hardware And Software Troubleshooting:
  • • Diagnose and resolve hardware and software problems on desktops, laptops, and peripherals.
  • • Install, configure, and update software applications.
  • • Perform routine maintenance and updates on systems and devices.
  • IT Infrastructure Maintenance:
  • • Assist in the maintenance of servers, networks, and other IT infrastructure components.
  • • Collaborate with senior IT staff to ensure the reliability and security of IT systems.
  • • Monitor system performance and conduct routine checks to identify potential issues.
  • User Training:
  • • Conduct training sessions for end-users on basic IT processes and best practices.
  • • Create user-friendly documentation and guides to facilitate self-help for common issues.
  • Incident Management:
  • • Log and track support incidents, escalating issues when necessary.
  • • Prioritize and manage multiple support tickets to meet service level agreements.
  • Security Compliance:
  • • Assist in implementing and maintaining security measures to safeguard company data.
  • • Educate users on security best practices and policies.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
  • Basic understanding of IT concepts, networks, and operating systems.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Customer-focused with a commitment to delivering high-quality support.
  • Ability to work independently and collaboratively within a team.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator) are a plus.

Candidates with relevant experience and certifications will be given preference.



  • Mahwah, New Jersey, United States CESNA Full time

    About the RoleJoin CESNA's IT team as an IT Support Specialist, where you will play a critical role in delivering high-quality support to our global beauty company.Key ResponsibilitiesProvide first-line technical support to end-users via phone, email, or in-person.Assist users in resolving hardware and software issues promptly and effectively.Guide users...


  • Mahwah, New Jersey, United States Joulé Full time

    About the Role We are seeking a highly skilled Quality Control Specialist to join our team at Joulé. The successful candidate will be responsible for ensuring the quality and safety of biopharmaceutical products.Salary and Benefits The estimated annual salary for this role is $70,000-$90,000, depending on experience. Our company offers a comprehensive...


  • Mahwah, New Jersey, United States Apple Montessori Schools Full time

    About the RoleWe are seeking a qualified Teacher Assistant to join our team at an Apple Montessori School in Mahwah, NJ.This is a full-time position with competitive pay and benefits package.Job ResponsibilitiesSupport lead teachers in creating a safe and engaging learning environment for students.Implement lesson plans and collaborate with the teaching team...


  • Mahwah, New Jersey, United States Zoomin Groomin Bergen County, NJ Full time

    We are seeking a reliable and skilled Pet Grooming Specialist to join our team at Zoomin Groomin in Bergen County, NJ. The successful candidate will work in our state-of-the-art mobile grooming van, providing premium services to our furry clients.About the JobAs a Pet Grooming Specialist with us, you will be responsible for:Providing exceptional pet grooming...


  • Mahwah, New Jersey, United States Hytorc Full time

    Hytorc is a renowned leader in industrial bolting systems, proudly recognized for over 50 years as the innovation leader in our industry. Our Productivity Enhancement Group has created an exciting opportunity for a Bolting Training Sales Specialist to join our team.Job SummaryWe are seeking a highly motivated and experienced sales professional to drive...

  • School Psychologist

    3 days ago


    Mahwah, New Jersey, United States Soliant Full time

    Job OverviewSoliant is seeking an experienced School Psychologist to provide behavioral support services in North Bergen Township, NJ.CompensationWe offer a competitive weekly salary of $1,500-$2,000, depending on experience.ResponsibilitiesEvaluate and screen students to assess their cognitive, academic, and social-emotional needs.Develop and implement...


  • Mahwah, New Jersey, United States Lincoln Tech Full time

    Job OpportunityLincoln Tech in Mahwah, NJ is seeking licensed and experienced Electricians to teach in our Electrical and Electronics Systems and Technology program.Key Requirements3+ years of experience in various areas of electricity, such as residential, commercial, or industrial.Great communication and technology skills.Teaching experience is a plus.High...


  • Mahwah, New Jersey, United States Soliant Full time

    About SoliantWe are a dynamic team seeking a dedicated and passionate Special Education Teacher to join us in Mahwah, New Jersey. The ideal candidate will possess a deep understanding of diverse learning needs and be committed to creating an inclusive and supportive educational environment.

  • IT Support Specialist

    2 months ago


    Mahwah, United States CESNA Full time

    [Position] IT Support Specialist [About Our Client] Our client is an innovation-focused, full service, global beauty company with proven track record for award winning formulas and product development. The art and science of innovation is in our DNA. Through our worldwide network of talented chemists, scientists and creatives, we bring authentic innovation...

  • IT Support Specialist

    3 months ago


    Mahwah, United States Elements Connect Full time

    Who We Are Elements Connect is a B2B software company providing solutions to customers in the beauty and health industry. We design and develop innovative SaaS platforms and solutions for Fortune 500 companies that are OEM/ODM manufacturers, Beauty Brands, Staffing Agencies, and ingredient manufacturers. Elements Connect is looking for top talent who are...


  • Mahwah, United States Jaguar Land Rover Automotive, plc Full time

    Gathering all supporting information to evaluate vehicle repurchase claims and investigate events, as required. Establishing chronology of customer events Evaluating vehicle service history against consumer protection statutes. Discussing evaluations Specialist, Automotive, Healthcare, Skills


  • Mahwah, United States Home Depot Full time

    Home Depot - JobID: AE38CFC0725344C79D85DF78B89BCF9F [Loss Prevention / Security] As an Asset Protection Specialist at Home Depot, you'll: Prevent financial loss caused by theft and fraud; Support safety and environmental program compliance in your assigned store/multiple stores; Identify incidents of theft and fraud, review CCTV and exception reports,...


  • Mahwah, United States Home Depot Full time

    Home Depot - JobID: AE38CFC0725344C79D85DF78B89BCF9F [Loss Prevention / Security] As an Asset Protection Specialist at Home Depot, you'll: Prevent financial loss caused by theft and fraud; Support safety and environmental program compliance in your assigned store/multiple stores; Identify incidents of theft and fraud, review CCTV and exception reports,...


  • Mahwah, United States Joulé Full time

    Job SummaryWe are seeking an Analytical Operations Specialist to support our clinical and commercial production teams in the Mahwah, NJ area.About the RoleThe successful candidate will serve as a key support role, ensuring the quality of our analytical operations. This includes:Serving as a liaison between production and quality control teams.Conducting...


  • Mahwah, United States Joulé Full time

    Job SummaryWe are seeking a skilled Quality Assurance Specialist to join our team at Joulé. As a key member of our quality assurance department, you will play a critical role in ensuring the highest standards of quality in our products and services.About the RoleThis is a contract-to-hire opportunity for a Quality Assurance Associate II who will work on...


  • Mahwah, United States Volvo Car Corporation Full time

    It’s all about people We put people at the centre of everything we do. Being curious about what the people around us need and want is key to creating safe, personalised and sustainable mobility solutions. If you believe in the power of people and share our respect for human-centric innovation, you'll thrive at Volvo Cars. We are people who care about...


  • Mahwah, United States HSS Full time

    How you move is why we're here. ®Now more than ever.Get back to what you need and love to do.The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If...


  • Mahwah, United States Rivian Full time

    About RivianRivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate...


  • Mahwah, United States Jaguar Land Rover Full time

    POSITION: Local Product Engineer, Electrical (Digital Product Platform) LOCATION: Mahwah NJ LINE MANAGER: Local Product Engineering Technical Specialist, North America At JLR, we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and...

  • Night Specialist

    6 months ago


    Mahwah, United States QuickChek Corp Full time

    Overview Need a job while most everyone is sleeping? Are you friendly? Energetic? Social? Can you motivate and support fellow Team Members? If so, this could be the perfect job for you! We take pride in serving quality fresh food and a large variety of beverages including our famous coffee in a quick n’ friendly way, every minute of every day! Our...