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Billing Operations Specialist

2 months ago

Grand Rapids, Michigan, United States Triad Service Center Full time
Job Overview

Triad Service Center is seeking a dedicated Billing Operations Specialist. This role is integral to our financial team, focusing on ensuring accurate invoicing and customer relations. The ideal candidate will possess excellent communication abilities and a self-driven attitude to deliver exceptional service.

About Us: Triad Service Center has been a trusted provider of parts, warranty, maintenance, and service for various floor care and commercial equipment since 1977. With over four decades of industry experience, we pride ourselves on our commitment to quality and customer satisfaction.

Position Details: This is a full-time role, primarily operating Monday through Friday during standard business hours. The successful candidate will be expected to work 40 hours per week and will receive weekly compensation.

Key Responsibilities:

  • Maintain excellent customer relations through clear and effective communication.
  • Oversee the billing process, ensuring accuracy by resolving discrepancies and processing daily invoices.
  • Utilize technology proficiently, including Microsoft Office 365 applications such as Outlook, Word, and Excel.
  • Engage with customers regarding service and sales inquiries.
  • Demonstrate the ability to manage multiple tasks in a dynamic environment, ensuring timely completion.
  • Assist with daily operations, including preparing and processing estimates and invoicing completed work.
  • Exhibit a strong sense of integrity and professionalism in all tasks.
  • Contribute positively to team dynamics while also being capable of independent work.
  • Follow up effectively with customers, technicians, and team members.
  • Complete necessary pre-employment screenings and background checks.
  • Perform additional duties as assigned.

Benefits:

  • Comprehensive medical, dental, and vision insurance.
  • Flexible spending accounts for medical and dependent care.
  • 401K retirement plan with company matching contributions.
  • Company-paid life insurance and optional voluntary life insurance.
  • Short-term disability benefits at no cost, with options for long-term disability coverage.
  • Generous paid time off and holiday schedule.
  • Access to wellness resources and additional perks.

Company Culture: At Morrison Industries, we value communication, a positive attitude, and ongoing training for our employees. We are committed to providing a supportive work environment that fosters flexibility, career growth, and a high quality of life.

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