Customer Service Specialist

2 weeks ago


Mt Pleasant, South Carolina, United States Lowes Foods Full time
About Lowes Foods

As a family-owned and growing company, we offer great pay, flexible schedules, and excellent benefits including a 401K and Pension Plan, tuition assistance and more.

We're committed to providing excellent guest service through deli department activities.

Compensation Package

Pay starts at $16 / hour.

Job DescriptionMain Responsibilities
  • Provide polite, friendly greetings and interactions with all guests.
  • Perform assigned duties in a fast-paced work environment while interacting with guests and team members.
  • Ability to explain product available in specific areas (ingredients, flavors, menu items).
  • Actively provide samples to guests and explain offerings as needed.
  • Efficiently prepare product for sale (frying, cutting, slicing, weighing, pricing, and cooking).
  • Maintain product level, quality, and freshness according to station guidelines.
  • Maintain sanitation standards in the cooler, freezer, prep area, and sales area.
  • Communicate guest requests to management and/or satisfy requests in a timely manner.
  • Communicate temperature and/or product breakdowns to supervisors.
  • Keep supply and work area neat, clean, and tidy at all times.
  • Maintain proper grooming and uniform standards.
  • Perform front-end duties to ensure 'no noticeable wait' standards are maintained.
  • Announce specials and sale information on the PA system.
  • Assist in product receiving and storage.
  • Perform all other duties as assigned by management.
Qualifications
  • Friendly, outgoing personality.
  • Ability to work well with others.
  • Ability to lift 25 lbs consistently and 50 lbs occasionally.
  • Ability to read and understand information and direction.
  • Effective communication, customer service, and selling skills.
  • Must be at least 18 years old.
  • Ability to bend, kneel, and stand for extended periods of time.


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