Benefits Operations Specialist

2 weeks ago


Clarks Summit, Pennsylvania, United States Baker Tilly Full time
Job Title: Benefits Operations Specialist

Baker Tilly is seeking a highly organized and detail-oriented Benefits Operations Specialist to join our team. As a key member of our benefits administration team, you will be responsible for processing daily files, updating internal systems, and providing exceptional customer service to our clients and their members.

Key Responsibilities:
  • Process daily files and perform updates in the internal benefits system
  • Process daily enrollments with insurance carriers and other third parties
  • Support data entry initiatives, including daily tasks and project-related efforts
  • Perform timely resolution of departmental tickets related to data entry and eligibility
  • Process inbound payments in a timely and organized manner
  • Process inbound forms and mail requests, maintaining files with precise organization and accuracy
  • Handle inbound mail related to benefits administration for Baker Tilly Vantagen clients and their members
Requirements:
  • Associate's Degree and 1-3 years of experience in customer service, data processing, human resources, or insurance-related fields
  • Proficiency with MS Office, specifically Excel, Outlook, and Word
  • Excellent customer service and problem-solving skills
  • Exceptional organizational and communications abilities
  • Ability to meet deadlines and manage daily work deliverables
  • A valid driver's license for minimal travel using a personal vehicle

Baker Tilly is an equal opportunity/affirmative action employer. We are committed to diversity and inclusion in the workplace.



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