Xfinity Retail Sales Consultant

2 weeks ago


Atlanta, Georgia, United States xfinity Full time
Xfinity Retail Sales Consultant Job Description

We are seeking a highly motivated and customer-focused Retail Sales Consultant to join our team at Xfinity. As a Retail Sales Consultant, you will be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to achieve a world-class sales and service experience.

Key Responsibilities:

  • Passionately represent Xfinity products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities to maximize their experience.
  • Takes a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieves sales and customer experience goals and objectives.
  • Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
  • Performs operational and administrative tasks.
  • Partners with customer care to resolve customer issues, as appropriate.
  • Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Complies with all company and retail operational policies and procedures.
  • Completes training requirements and actively engages in team huddles and learning.
  • Knows and understands sales compensation plan and its key elements.

Requirements:

  • High school degree or equivalent.
  • Generally, requires 1-3 years related experience; prefer consumer electronics/wireless retail sales experience.
  • Strong communication skills.
  • Consultative selling style.
  • Passion for technology.
  • Desire to learn.
  • Motivated to find solutions.
  • Be a people person.
  • Give a top-notch customer experience.
  • Warm & engaging ability to hit it off right away.
  • Positive, Ive got to show you this attitude.
  • Genuinely curious about customer needs.
  • Ability to shine in a dynamic environment.

What We Offer:

  • Competitive base pay and commission structure.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Generous paid time off and holidays.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Signing Bonus:

A signing bonus of $1,500 will be paid in two installments. The first $750 will be paid after 90 days of active employment, and the second $750 will be paid after 180 days of active employment. Bonus is only payable if the employee is in good standing continuously through the date each payment is earned.

Comcast is an EOE/Veterans/Disabled/LGBT employer.



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