Customer Service and Insurance Specialist

4 days ago


Canton, Georgia, United States Alfa Insurance - Tyler Prewett Agency Full time

Alfa Insurance - Tyler Prewett Agency

We are seeking a highly skilled Customer Service and Insurance Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that clients have the right insurance coverage for their needs.

What We Offer:

  • A competitive salary range of $45,000-$65,000 per year, depending on experience and qualifications
  • The opportunity to earn additional income through commissions and bonuses
  • A comprehensive training program to help you develop your skills and knowledge in the insurance industry
  • A dynamic and supportive work environment with opportunities for career growth and advancement

About the Role:

As a Customer Service and Insurance Specialist, you will be responsible for:

  • Providing exceptional customer service to clients over the phone, via email, or in person
  • Analyzing clients' insurance needs and identifying potential gaps in coverage
  • Developing and implementing customized insurance plans to meet clients' unique needs
  • Negotiating with clients to resolve any issues or disputes related to their insurance policies
  • Staying up-to-date on industry developments and trends to ensure that clients have access to the best possible coverage options

Requirements:

  • A Property and Casualty Insurance License (P&C) is required; we can provide assistance with obtaining the license if needed
  • 1-2 years of experience in a customer-facing role, preferably in the insurance industry
  • Excellent communication and interpersonal skills
  • The ability to work independently and as part of a team
  • Strong analytical and problem-solving skills

Work Schedule:

This is a full-time position, Monday through Friday, with occasional evenings and weekends required.

Why This Role Is Right for You:

  • You are passionate about helping others and delivering exceptional customer service
  • You are eager to develop your skills and knowledge in the insurance industry
  • You thrive in a fast-paced and dynamic work environment


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