Practice Manager of Operations

5 days ago

Ardmore Oklahoma, United States My Dentist - Ardmore Full time
About My Dentist - Ardmore

My Dentist - Ardmore is a unique dental practice that thrives on collaboration, communication, and community. We are seeking a highly skilled and motivated Practice Manager of Operations to join our 8-person team.

Job Summary

The Practice Manager of Operations will be responsible for guiding and supporting our team in providing exceptional patient care. This role requires strong leadership, communication, and problem-solving skills, as well as the ability to analyze processes and information to develop effective solutions and strategies.

Key Responsibilities
  • Strive towards mastery of the role by prioritizing and completing all necessary training and development programs.
  • Develop and pursue annual business goals and personal development objectives.
  • Ensure the goals and priorities of the doctors and teams are achieved through servant leadership.
  • Support the doctor-led, hygiene-driven, operations-focused philosophy through regular meetings and huddles.
  • Focus and prioritize efforts to support the doctor in achieving their top 10 professional goals.
  • Create alignment with the doctor through regular one-on-ones, morning huddles, and weekly touchpoints.
  • Commit to serving as a business partner for the doctor, collaborating and developing quarterly and annual financial goals.
  • Help the doctor prioritize, plan, and block schedule for continuing education through doctor education and leadership programs.
  • Understand the benefits and metrics of DMP and help the doctor monitor progress.
  • Identify and support future team growth by selecting candidates that are an 80% match for both the position and the practice.
  • Partner with doctors to identify skills needed for open positions and select the right team members.
  • Successfully onboard new team members through partnerships with recruiting and support office.
  • Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles.
What You'll Gain

As a Practice Manager of Operations at My Dentist - Ardmore, you will gain:

  • Competitive benefits, including health insurance and retirement savings plans, six paid holidays, and PTO.
  • Continuing education to develop your full potential and be a true business partner to our supported doctors.
  • Access to an expansive network of mentors and networking opportunities.
  • Top-quality technology to assist in your daily responsibilities and deliver exceptional patient care.
Qualifications

To be successful in this role, you will need:

  • Associate's or Bachelor's degree or 3-5 years' leadership experience in a professional office, hospitality, retail, banking, medical, or similar field.
  • Experience working in a fast-paced and customer-centric environment.
  • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
  • Excellent communication, leadership, coaching, and conflict resolution skills.
  • Trustworthiness and ability to maintain patient confidentiality and team ethics.
Preferred Experience

While not required, experience in a dental or medical setting, insurance billing and accounts receivable, and Dentrix or other dental software experience would be beneficial.

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