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Credit Card Processing Specialist

3 weeks ago

Plano, Texas, United States Universal Processing Full time

About Us:

At Universal Processing, we pride ourselves on being an equal employment opportunity employer. We foster an inclusive environment where our employees can grow and thrive. With over 22,000 clients across the nation, we have established ourselves as a leading payments processing company.

We believe in empowering small and medium-sized businesses with innovative solutions. Our team is dedicated to delivering exceptional customer service, care, support, and reasonable pricing. Whether it's helping a client process transactions or resolving an issue, our goal is always to exceed expectations.

Job Overview:

This Client Support role is a great opportunity to join our team and make a meaningful impact. As a critical member of our support team, you will interact directly with clients and contribute to our sales effort. Your responsibilities will include processing client applications, responding to customer concerns, and identifying requirements for appropriate solutions.

Key Responsibilities:

  • Processing client applications for various credit card processing services
  • Communicating effectively with clients to understand their needs
  • Providing solutions to meet clients' requirements
  • Maintaining accurate records of client interactions
  • Negotiating with clients to resolve issues
  • Collaborating with other departments to achieve common goals

Compensation: This non-exempt position offers a competitive salary of $33,000 per year, based on a monthly salary of $2,750.