Product Ambassador

6 days ago


Phoenix, Arizona, United States Saatva Full time
About Us:
Saaadva is a leading luxury mattress and home furnishings brand that prioritizes customer satisfaction above all else. Our mission is to provide every consumer with an exceptional night's sleep, and we're looking for a skilled Sales Representative or Sleep Guide to join our team.

About The Role:
In this unique role, you will blend Saaadva's Corporate call center culture with that of the Viewing Room. Your primary responsibility will be to provide direct sales assistance to viewing room guests and support e-commerce customers via phone and live chat.

Your Key Responsibilities:
  • Provide top-notch customer service to viewing room guests
  • Explain product attributes and benefits clearly while troubleshooting customer issues
  • Maintain consistent attendance during scheduled shifts
  • Work on weekends and major retail holidays as required

What You'll Get:
  • $21/hour competitive hourly compensation
  • Medical, Dental, and Vision Insurance Available
  • Paid Vacation
  • Annual Bonus Program
  • 401K Employer Match
  • FSA/HSA/Commuter Benefits Available
  • Blink Discounted Gym Membership
  • Employee Discounted Products
  • Friends and Family Discounts

Your Requirements:
  • 1-2 years of Retail Sales/Customer Service experience (training provided)
  • 1 year of telecommunications/call center experience preferred
  • Exceptional communication skills and strong interpersonal abilities
  • Possess a positive attitude and passion for delivering excellent customer experiences
  • Organized and able to prioritize tasks with a high degree of quality


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