Customer Service Ambassador

22 hours ago


Phoenix, Arizona, United States Curaleaf Full time
Company Overview
Curaleaf Holdings, Inc. is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. We operate in both medical and adult-use markets, offering a range of products and services that cater to diverse customer needs.

Job Description
We are seeking a Store Associate to join our team at Curaleaf. As a customer-facing representative, you will be responsible for providing exceptional service to our guests, promoting our products, and driving sales growth. Key responsibilities include:
• Greeting and assisting customers in a friendly and professional manner
• Responding to customer inquiries and resolving issues promptly
• Maintaining a high level of knowledge about our products and services
• Utilizing the point-of-sale system to process transactions efficiently
• Collaborating with colleagues to achieve sales targets and improve customer satisfaction

Requirements
To succeed in this role, you will need:
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict resolution abilities
• Ability to work in a fast-paced environment and adapt to changing priorities
• High school diploma or equivalent required

Benefits
We offer a comprehensive benefits package, including health, dental, and vision insurance, generous PTO and parental leave, 401(k) retirement plan, life/AD&D insurance, short and long-term disability, community involvement initiatives, employee referral bonuses, and product discounts.

Compensation
The estimated annual salary for this role is $32,400 - $42,500 based on location, experience, and performance.

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