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Senior Banking Operations Specialist
2 months ago
The Senior Banking Operations Specialist plays a crucial role in ensuring the accuracy and efficiency of lien filing processes. This position involves:
- Document Management: Handling lien filing documentation with various state Departments of Motor Vehicles (DMVs).
- Research and Analysis: Conducting thorough investigations on loans that have incomplete or unsuccessful lien filings.
- Customer Engagement: Making outbound calls to customers, dealers, and state DMVs to resolve any issues related to lien filings.
The successful candidate will be responsible for:
- Processing and managing lien documentation efficiently.
- Collaborating with internal teams to ensure compliance with regulatory requirements.
- Providing exceptional service to clients and stakeholders.
Ideal candidates will possess strong organizational skills, attention to detail, and the ability to communicate effectively with various parties involved in the lien filing process.