Senior Technical Support Specialist

7 days ago


Spring, Texas, United States EM Resource Group Full time
Job Overview

The Senior Technical Support Specialist will play a key role in the success of EM Resource Group's Industrial Engine Monitoring solutions. This individual will provide technical support and value-added field commissioning to customers, ensuring the profitable and sustainable growth of our solutions.

Main Responsibilities:
  • Configure and troubleshoot PBX telephony systems
  • Manage Internet presence including website, DNS, email servers
  • Perform system upgrades, patch management, and regular maintenance
Required Skills and Qualifications:
  • Experience with server management, virtualization (e.g., VMware, Hyper-V, Docker, Proxmox), and cloud platforms (e.g., AWS, Azure, Google Cloud)
  • Knowledge and experience with Time Series data and analytics (InfluDB, Seeq, Aveva PI)


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