Technical Support Specialist
5 days ago
The role of a Network Technician at Experis involves providing technical support for various aspects of network, compute, and data/voice infrastructure. This includes diagnosing and resolving hardware and software issues across multiple sites.
Liaising with global support teams, vendors, and managed services providers (MSPs) is also an essential part of the job. The ideal candidate will have strong problem-solving skills, effective communication abilities, and a collaborative mindset.
The successful Network Technician will be responsible for performing network monitoring and troubleshooting to ensure optimal performance. They will also contribute to the end-to-end delivery of IT projects, focusing on procurement, staging, installation, and asset lifecycle management.
Coordination of on-site and remote support, including after-hours assistance on a rotational basis, is also required.
Requirements:- Experience in physical infrastructure support and problem diagnosis
- Proficiency in cloud-based solutions, virtualization technologies, and networking
- Technical expertise in storage and server hardware, telecommunication services, and TCP/IP networking
- Strong interpersonal skills with the ability to build relationships at all levels
- Minimum of 3-5 years of professional IT experience
- Opportunity to work in a supportive environment focused on safety and security
- Engagement in diverse projects that enhance your technical skills
- Collaboration with global teams and exposure to multinational company operations
- Professional growth through continuous learning and adaptation to new technologies
- Participation in a culture that values operational excellence and innovation
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