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Technical Content Specialist

2 months ago

Raymond, Ohio, United States zobility Full time
Job Summary

We are seeking a highly skilled Technical Content Specialist to join our team at Zobility, a leading workforce management and staffing division of RGBSI. As a Technical Content Specialist, you will play a critical role in creating and maintaining high-quality documentation to support our product development teams.

Key Responsibilities
  • Documentation Development: Create process documents, work steps, and inputs/outputs for various activities to facilitate an efficient flow of work.
  • Knowledge Management: Develop and maintain a repository of process documentation, ensuring it is up-to-date and easily accessible to team members.
  • Training and Development: Prepare training materials related to process documents to facilitate new employee learning and onboarding.
  • Collaboration and Review: Work closely with product teams to review and revise process documents, ensuring they meet the required standards.
  • Process Improvement: Identify areas for process improvement and develop creative solutions to enhance efficiency and productivity.
Requirements
  • Education and Experience: Bachelor's degree in Communications or a related field, or 3+ years of technical writing experience.
  • Communication and Collaboration: Strong written and verbal communication skills to interact with various stakeholders and job functions.
  • Technical Skills: Proficient computer skills in word processing and collaboration tools, such as Confluence, Flare, and Sharepoint.
  • Attention to Detail: Ability to pay attention to detail and set high personal standards of performance.
  • Project Management: Basic project management skills to determine project timelines and prioritize workload.
  • Organizational Skills: Developed organizational skills to prioritize tasks and accomplish project goals.
  • Problem-Solving: Ability to generate creative solutions to problems and adapt to new approaches.
  • Teamwork: Develops and maintains cooperative working relationships, working in teams to reach project goals.
What We Offer

We offer attractive, competitive compensation and benefits, including medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. If you take pride in your work and are committed to personal and professional success, we encourage you to learn more about our company culture and values.