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Fraud Analytics Specialist

2 months ago

Tampa, Florida, United States Suncoast Credit Union Full time

Position Overview:

Compensation Range: $66,000 - $97,000 dependent on experience and qualifications
Work Arrangement: Remote
Employment Type: Full Time
Working Hours: Monday to Friday, 8:00 AM - 5:00 PM

The Fraud Analytics Specialist is tasked with the aggregation, analysis, and assessment of all information pertinent to fraudulent activities. By meticulously identifying and gathering data, this role will generate insightful reports that highlight fraud patterns and propose data-driven strategies to mitigate emerging risks. The effectiveness of implemented solutions will be continuously evaluated for quality and performance, with adjustments made as needed while remaining vigilant for new trends and threats. The ideal candidate will have a knack for collecting and interpreting raw data, creating visual representations that translate into clear, actionable insights. While experience in fraud methodologies is advantageous, it is not a prerequisite. This role will collaborate closely with the Manager of Data Sciences.

Key Responsibilities:

  • Utilize data to generate reports, visualizations, and dashboards that pinpoint the underlying causes of recurring fraudulent transactions (including what-if scenarios, historical assessments, incident case reviews, and monthly summaries).
  • Assist in the development of key performance indicators (KPIs) and the tracking of associated trends and patterns.
  • Employ KPIs to gather and document reporting requirements, and to construct, test, and implement necessary reporting solutions.
  • Analyze, test, and validate outcomes to produce reports and dashboards, addressing user inquiries regarding data integrity.
  • Oversee online banking activities to identify potential account takeovers within the existing portfolio.
  • Focus on alerts generated by risk analytics to detect large-scale attacks utilizing big data.
  • Monitor, maintain, and enhance performance reports and alerts.
  • Evaluate existing credit union tools aimed at identifying risk-related losses.
  • Recommend and assist in the implementation and modification of tool parameters in response to dynamic threats.
  • Generate and automate reports centered on transaction analysis and detection.
  • Support the transition from automatic detection to automatic account flagging.
  • Contribute to a collaborative, efficient, and positive team environment within the Risk Management sector.
  • Stay informed about current trends, regulations, and issues impacting the field of expertise.
  • Participate in educational opportunities to enhance professional knowledge.

Qualifications:

  • Bachelor's degree in business administration, finance, computer science, risk management, or a related discipline (a comparable combination of work experience and training may substitute for educational requirements).
  • 4+ years of experience in data analysis, preferably within a financial institution.
  • Familiarity with Business Intelligence tools such as PowerBI, Tableau, or Qlik.
  • Proficient in Structured Query Language (SQL) and SSRS report generation.
  • Strong analytical and quantitative skills, including root cause and trend analysis.
  • Effective verbal, written, and interpersonal communication skills to engage with team members and external stakeholders.
  • Competent presentation skills to convey complex findings to business audiences unfamiliar with data and analytics.
  • Ability to prioritize tasks and manage competing and changing priorities to meet deadlines.
  • Detail-oriented and organized with effective task management capabilities.
  • Robust analytical and problem-solving skills with the capacity to interpret large datasets.

Desired Skills:

  • AI & Machine Learning
  • Analytics
  • Data Science

Benefits:

  • Financial Well-Being: Bonus Program up to 9%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts.
  • Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage.
  • Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO.
  • Community Involvement: Paid Volunteer Hours.
  • Growth Opportunities: Degree Assistance up to $5,000 per year.
  • Flexibility: Remote, Hybrid, and Onsite Schedules.
  • Security: Pet Insurance, Free Identity Theft Protection, Legal Assistance.

For further details, including additional benefits, please visit our benefits website.

Company Overview:

Suncoast Credit Union is recognized as a Top Workplace by the Tampa Bay Times, reflecting a culture where employees genuinely thrive and are celebrated for their contributions. Established in 1934, Suncoast has a history of stability, having never furloughed employees.
For more information, please visit our careers site.