Field Service Representative
3 weeks ago
Job Type: Part-time
Description
The Field Service Technician at Barbeques Galore must be able to work independently and with minimal supervision. They must also be able to manage service calls that require more time than anticipated without becoming frustrated or rushing through a job. They must possess superb customer service skills and the ability to diagnose and solve problems from non-technical descriptions provided by customers.
Requirements
- Provide service and customer support during field visits or dispatches
- Tie workflow to schedule
- Produce timely and detailed service reports
- Document processes
- Safely operate vehicles
- Adhere to all traffic laws and safety regulations during transportation
- Inspect products to confirm they include all required items before departing
- Independently load and unload packages in the delivery vehicle
- Lift and successfully deliver packages (up to 50 lbs.)
- Maintain respect for customers, their property, and the community we deliver in
Salary Description: Hourly
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