Retail Customer Experience Manager

1 day ago


Philadelphia, Pennsylvania, United States Vans Full time
About Vans
Vans is a dynamic and innovative company that values diversity, equity, and inclusion. We believe that everyone deserves to be treated with respect and dignity, regardless of their background or identity. Our goal is to create a workplace that celebrates individuality and promotes equal opportunities for all associates. We are committed to fostering a culture of belonging, connection, openness, and authenticity.

Hiring Range: $15.50 - $21.75 per hour

Job Description:
The Sales Associate will be responsible for providing exceptional customer experiences that drive loyalty and growth. You will build sales by maintaining a consumer-centric mindset and using selling behaviors through genuine interactions with consumers. Ensure the store is consistently recovered and consumer ready by meeting brand standards. Use strong verbal and nonverbal communication skills to exceed sales results. Regularly interact with consumers within the store, providing a high level of customer service. Adhere to policies, procedures, and practices that align with company directives.

Required Skills and Qualifications:
  • Proven communication skills
  • Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
  • Ability to be solution-oriented
  • Ability to be flexible in a fast-paced environment

Benefits:
We offer a comprehensive benefits package that includes medical, dental, and vision coverage, as well as access to our Employee Assistance Program.

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