Client Service Coordinator

6 hours ago


Folsom, California, United States Banfield Full time
Job Title: Client Service Coordinator

We are seeking a highly skilled and customer-focused Client Service Coordinator to join our team at Banfield Pet Hospitals. As a Client Service Coordinator, you will play a vital role in ensuring the smooth flow of clients and pets through our hospital, providing exceptional service, and promoting our hospital services.

Key Responsibilities:
  • Recruit new clients by promoting hospital services and ensuring superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and promoting preventative care.
  • Assist incoming and outgoing clients with necessary documentation, information, and instructions.
  • Manage finances and maintain accurate balances.
  • Conduct administrative functions as necessary.
Requirements:
  • High school diploma or equivalent preferred.
  • One year related experience required with customer service preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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