Customer Service Specialist

3 days ago


Parsippany, New Jersey, United States ShopRite Full time

Job Description:

ShopRite of Parsippany is seeking a Customer Service Specialist to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our store.

Main Tasks:

  • Provide exceptional customer service by responding promptly to customer inquiries and resolving issues efficiently.
  • Manage the CGO storage area to ensure it remains clean, neat, and prepared for the next shift.
  • Implement returns, refunds, reclamation, in-store pricing, in-store transfers, and return-to-stock procedures in accordance with Company policy.

Salary and Benefits:

This is a competitive salary of $42,000 per year. In addition to a competitive salary, you will also receive ongoing training and development opportunities.

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of retail experience preferred
  • Excellent communication and problem-solving skills


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