Workday Technical Product Manager

2 months ago

Fort Lauderdale, Florida, United States Seminole Hard Rock Support Services Full time
Job Description

Overview

The Workday Technical Product Manager is responsible for the strategic management and optimization of the Workday HCM system configuration. This role involves leading system implementations and upgrades, serving as a Workday HCM expert, providing user training and support, and collaborating with various departments to enhance HR processes and workflows.

Key Responsibilities

  • System Management:
    • Lead the implementation, configuration, and maintenance of the Workday HCM system.
    • Manage system updates, upgrades, and enhancements to ensure optimal performance and functionality.
  • Process Optimization:
    • Identify opportunities to streamline and improve HR processes using Workday.
    • Develop and implement best practices for system usage and continuous process improvements.
    • Collaborate with HR and other departments to design and implement new system features and functionalities.
  • Product Strategy and Development:
    • Serve as a thought leader in developing product roadmaps for Workday-related products and services.
    • Lead and manage major Workday-related projects, including system implementations and upgrades.
  • User Support and Training:
    • Lead development of training and support to HR staff and other users on Workday functionalities and processes.
    • Lead the creation and maintenance of Workday Help articles, user guides, training materials, and system documentation.
    • Provide elevated support for complex system issues promptly and effectively.
  • Collaboration and Stakeholder Management:
    • Work closely with HR, IT, finance, and other departments to ensure seamless integration of Workday with other systems and processes.
    • Serve as the primary point of contact for Workday-related inquiries and issues.
    • Build and maintain strong relationships with key stakeholders and vendors.

Requirements

  • Education:
    • Bachelor's degree in human resources, information technology, business administration, or a related field.
    • Certification in Workday (e.g., Workday Pro) is preferred.
  • Experience:
    • 5+ years of experience in HRIS management, with a focus on Workday HCM.
    • Proven experience in system implementation, configuration, and maintenance.
  • Skills:
    • Strong knowledge of Workday HCM modules, including Core HCM, Recruiting, Talent, Compensation, and Payroll.
    • Excellent analytical and problem-solving skills.
    • Proficiency in data reporting and analysis tools within Workday.
    • Strong project and product management skills, with the ability to lead and manage multiple projects simultaneously.
    • Excellent communication and interpersonal skills.
    • Ability to work collaboratively with cross-functional teams.
    • Attention to detail and a commitment to data accuracy.

Working Conditions

Office environment with standard working hours. Occasional travel may be required for training, conferences, or project-related activities.

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