Customer Service Representative
1 month ago
As a Licensed Customer Service Representative for Joe Plante - State Farm Agency, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences.
Responsibilities include:
- Establishing and maintaining customer relationships.
- Providing prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Using a customer-focused, needs-based review process to educate customers about insurance options.
- Maintaining a strong work ethic with a total commitment to success each and every day.
As a valued member of our team, you will receive:
- Hourly pay
- Paid time off
- Supplemental health benefits
- Retirement plan
- Valuable experience
- Growth potential/Opportunity for advancement within our agency
Requirements:
- Property & Casualty license (required)
- Life and Health license (required)
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Provide timely and thorough activity reports to agent
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
We are looking for a motivated and dedicated individual who can thrive in a fast-paced environment and provide exceptional customer service. If you are interested in this opportunity, please submit your application.
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