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Asset Protection Specialist

2 months ago

Odessa, Texas, United States United Family Services Inc Full time
Job Summary

The Asset Protection Officer plays a critical role in securing all of The United Family's assets while ensuring a safe work environment for team members and a secure shopping experience for guests.

Key Responsibilities
  • Facilitate a safe working environment for team members.
  • Provide a secure shopping environment for guests.
  • Proactively monitor security cameras for theft, fraud, and ORC-related activity.
  • Apprehend suspected shoplifters while following company guidelines.
  • Detain shoplifting suspects when safe apprehensions cannot be made.
  • Participate in corporate shrink reduction programs.
  • Complete incident reports related to internal/external theft and submit video requests.
  • Submit fraud alerts to notify neighboring stores of suspected theft/fraud activity.
Requirements
  • Must be 18 years of age or older.
  • Commissioned law enforcement officer preferred but not required.
  • Strong verbal and written communication skills.
  • Ability to verbally de-escalate stressful situations.
  • Ability to function well in high-pressure situations and make sound decisions.
  • Ability to perform all physical aspects of the job, including bending, standing, lifting, squatting, climbing, walking, sitting for long periods, and running.
  • Ability to accept supervisory coaching related to performance, work habits, and attitude.
  • Ability to learn, use, and operate various computer software programs and other electronic tools.
  • Ability to multitask.

This job description is intended to provide a high-level overview of the position's general requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.